What to expect
When you arrive at The GUIDE Clinic, take a seat in the waiting room next to Reception and you will be allocated a ticket number according to your seat number.
Generally people are seen in this order, however, please bear in mind patients already booked in for return appointments are seen before "walk-in" patients, emergencies will also be prioritised ahead. Don't be surprised if you are number 1 in the queue and not seen first.
Fill in your registration form carefully. It is important to fill out your correct contact details, these will be required to phone you with results if necessary. You need to give an Irish mobile number in order to be tested in this clinic so that we can contact you if necessary. Part of the form asks you questions about your reason for attending. These may range from, "I have no symptoms, but would like a check up", to "It hurts when I urinate" or "I have a discharge". Please take time to answer as accurately as possible as this will ensure you are seen by the correct health care provider. All your information is strictly confidental.
You will be allocated an approximate time slot at which you will be seen. We do our best to see you at that time but sometimes there are delays due to the heavy demands on our service. Feel free to leave and grab a coffee in the main hospital before coming back at your time slot, this may make the time pass quicker.
You will be provided with a unique hospital number. It is important to keep a record of this number for future contact with us.
Information on Privacy and Confidentiality at GUIDE
The GUIDE clinic is committed to ensuring the privacy and
confidentiality of your personal information in line with data protection
legislation. Further information on the hospital information governance can be
found here, http://www.stjames.ie/InformationGovernance/
As is the case in most countries, there is legislation in
Ireland which requires that certain infectious diseases be notified to Public
Health. Under our Infectious Disease Regulations, all medical practitioners, including clinical directors
of diagnostic laboratories, are required to notify specified infectious
diseases to the Medical Officer of
Health/Director of Public Health. Further information is
available at: http://www.hpsc.ie/notifiablediseases/
In line with these regulations, the GUIDE clinic has an agreement with
the local Medical Officer of Health to undertake partner notification in order to prevent the spread of sexually transmitted infections. Partner
notification is the process of providing access to specific forms of
healthcare, such as advice, testing and treatment, to sexual contacts of an
individual diagnosed with a sexually transmitted infection. More information on
sexually transmitted infections is
available at: https://www.sexualwellbeing.ie/sexual-health/sexually-transmitted-infections/”